How to Use Zoho TeamInbox
Zoho TeamInbox is how we manage shared email communication across the team. Instead of emails going to one person, the whole team can see, assign, and respond to messages.
What Is TeamInbox?
Section titled “What Is TeamInbox?”How it works and why we use it instead of regular email.
Getting Started
Section titled “Getting Started”Logging in, setting up notifications, and your first look around.
Reading & Responding to Emails
Section titled “Reading & Responding to Emails”How to view threads, reply, and use internal comments.
Assigning & Tagging
Section titled “Assigning & Tagging”How to assign emails to team members and use tags to organize.
Best Practices
Section titled “Best Practices”Tips for keeping the inbox organized and response times fast.